Adobe has settled a Department of Justice lawsuit over deceptive subscription cancellation practices by agreeing to pay a $75 million penalty. The lawsuit alleged Adobe hid hefty termination fees and made cancellation unnecessarily difficult for Creative Cloud subscribers. The case centered on violations of the Restore Online Shoppers' Confidence Act regarding transparent subscription terms.
Background
Adobe pioneered the software subscription model in 2013 by shifting its Creative Suite products like Photoshop to monthly payments. While initially appearing cheaper than perpetual licenses, long-term subscribers have paid thousands of dollars over time.
- Source
- Ars Technica
- Published
- Mar 14, 2026 at 02:47 AM
- Score
- 6.0 / 10