NZXT and its billing partner Fragile have agreed to a $3.45 million settlement in a class-action lawsuit over their controversial Flex PC rental program. The lawsuit alleged deceptive advertising, component downgrades, and data privacy concerns. As part of the settlement, customers can keep their rented PCs, and NZXT will clarify that Flex is not a rent-to-own program.
Background
NZXT launched its Flex PC rental program in 2024, offering gaming desktops through monthly subscriptions, but faced criticism over cost, component transparency, and data handling practices.
- Source
- Ars Technica
- Published
- Apr 14, 2026 at 04:55 AM
- Score
- 6.0 / 10