Amazon Prime Video experienced a hardware failure during an exclusive NBA broadcast, cutting to a 'technical difficulties' screen for nearly two minutes during overtime. The outage caused frustration among viewers, including high-profile athletes like LeBron James, who missed key gameplay moments. Amazon has apologized and is conducting an internal review of the incident.
Background
Live sports streaming requires high reliability and low latency, making technical failures during critical moments particularly impactful for viewers and platforms.
- Source
- Ars Technica
- Published
- Apr 16, 2026 at 03:16 AM
- Score
- 5.0 / 10