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FTC to Require Cox Media Group to Pay Nearly $1million to Settle Charges They Deceived Customers About “Active Listening” AI-Powered Marketing Service

The FTC has ordered Cox Media Group and two other companies to pay nearly $1 million to settle charges of deceiving customers about their AI-powered marketing service that claimed to use 'active listening' technology. The companies allegedly misled businesses by claiming their AI could listen to consumer conversations through devices like smart TVs and phones to target ads, which the FTC found to be false. This settlement highlights growing regulatory scrutiny over AI marketing claims and consumer privacy protections.

Background

The FTC has been increasingly active in regulating AI and data privacy, particularly focusing on companies making unsubstantiated claims about AI capabilities. This case is part of a broader crackdown on deceptive marketing practices in the tech industry.

Source
Lobsters
Published
May 22, 2026 at 12:53 PM
Score
7.0 / 10