Opendoor is shutting down its India operations less than two years after expanding there, sparking discussions about AI's impact on offshore outsourcing. The company's CEO cited a shift toward AI-native teams and bringing operations closer to U.S. customers as key reasons. This move is being closely watched as a potential indicator of how AI might reshape the economics of global outsourcing, particularly in India which has become a major hub for Global Capability Centers.
Background
India has become the world's largest Global Capability Center market with over 2,100 centers employing about 2.36 million people and generating nearly $100 billion in annual revenue, evolving beyond its initial role as a back-office outsourcing destination.
- Source
- TechCrunch
- Published
- Jun 11, 2026 at 12:02 PM
- Score
- 6.0 / 10