Amazon has updated its terms and conditions to require mandatory arbitration for most customer disputes, effectively preventing class-action lawsuits. The change blocks access to judges or juries but preserves small claims court options with limited payouts.
Background
Major tech companies increasingly use arbitration clauses to limit liability and prevent class-action lawsuits, a trend that has drawn regulatory scrutiny.
- Source
- The Verge
- Published
- Aug 17, 2026 at 01:35 AM
- Score
- 6.0 / 10