A botched firmware update via SmartThings bricked Samsung's Bespoke AI smart fridges, primarily four-door models from 2024 onward, causing refrigeration functions to fail and forcing owners to discard spoiled food. The issue has drawn hundreds of complaints in Korea, amplified by its timing during the Chuseok holiday, while Samsung has not yet responded with details on scope or remediation plans.
Background
Samsung's Bespoke AI refrigerator line integrates with the SmartThings smart home platform for over-the-air firmware updates. Firmware bugs that brick appliances have become a recurring concern in the IoT space.
- Source
- Ars Technica
- Published
- Sep 24, 2026 at 01:39 AM
- Score
- 7.0 / 10