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Wrong, not broken

AWS launched Amazon CloudWatch Omni, a new observability tool designed to monitor AI agents alongside traditional applications and infrastructure. The release addresses a key challenge with AI agents: they can produce incorrect but non-failing outputs, meaning dashboards stay green even when the system is 'wrong, not broken.' CloudWatch Omni shifts correctness measurement to the level of individual runs, evaluating factors like tool selection, routing, and response quality in production.

Background

AWS has long offered CloudWatch for monitoring infrastructure and applications, but AI agents introduced a new observability gap since their outputs are probabilistic rather than deterministic. This launch represents AWS's effort to close that gap with agent-native monitoring capabilities.

Source
Lobsters
Published
Sep 27, 2026 at 01:08 AM
Score
7.0 / 10