The RealReal is updating its bot defense system to prevent AI agents from exploiting its cart hold mechanism, which blocks human shoppers from purchasing items. The change follows a Verge investigation showing that Meta's Muse AI agent could automatically re-add items to cart, effectively hoarding designer clothing by cycling through the 20-minute hold system.
- Source
- The Verge
- Published
- Oct 27, 2026 at 01:30 AM
- Score
- 6.0 / 10