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T-Mobile illegally imposed 50GB cap on low-income home Internet plan, NY says

T-Mobile violated New York's Affordable Broadband Act by imposing a 50GB monthly data cap on its low-income home Internet plan, reducing speeds from 25 Mbps to under 1 Mbps after the cap was reached. The company agreed to a settlement requiring it to eliminate the data cap and speed throttling within 120 days, expand plan availability across the state, and improve customer awareness.

Background

The Affordable Connectivity Program (ACP) and similar state-level programs aim to make broadband accessible to low-income households, but providers sometimes implement restrictions that undermine those goals.

Source
Ars Technica
Published
Nov 12, 2026 at 04:32 AM
Score
6.0 / 10