New York City has become the first US municipality to enforce a click-to-cancel rule, requiring businesses to make canceling subscriptions as easy as signing up. The rule follows a federal version being struck down on procedural grounds, and NYC expects it to save residents $21.5M to $162.5M annually.
Background
The federal Click to Cancel rule was blocked by an appeals court on procedural grounds, prompting NYC to implement its own local version. Subscription fatigue and dark patterns in cancellation processes have been a growing consumer concern nationwide.
- Source
- The Verge
- Published
- Oct 1, 2026 at 10:49 PM
- Score
- 6.0 / 10