OpenAI's Head of Business Finance Chengpeng Mou shared anonymized ChatGPT usage data showing significant healthcare-related queries, including 2M weekly messages about health insurance and 600K from people in 'hospital deserts'. The data reveals that 70% of healthcare messages occur outside clinic hours, highlighting how AI tools are filling gaps in healthcare access.
Background
AI chatbots like ChatGPT are increasingly being used for healthcare information and advice, raising questions about their role in healthcare accessibility and the ethical implications of AI-provided medical guidance.
- Source
- Simon Willison
- Published
- Apr 6, 2026 at 05:47 AM
- Score
- 5.0 / 10