The author discusses a blog post arguing that AI agents should take over on-call operations as first responders, only escalating to humans when genuinely novel problems arise. Drawing on Ashby's Law, the author notes that AI agents are among the most complex software systems ever built, making them potentially suitable for automated control system automation—though reliability incidents are expected to increase.
Background
AI agents are increasingly being considered for production operations tasks, but their complexity raises concerns about reliability and unexpected failures. The on-call rotation is one of the most demanding aspects of SRE work, and automating it with AI is a growing trend in the industry.
- Source
- Lobsters
- Published
- Aug 24, 2026 at 03:04 AM
- Score
- 5.0 / 10